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    Freezer TCF-190FC | Chest Freezer
    : TCF-190FC

    Freezer TCF-190FC

    Chest Freezer

    FAQ

    Filters

    What to watch out for if you want to stop using the refrigerator?

    # Daily use

    How to use refrigerators to save energy?

    # Daily use

    How to move the refrigerator properly?

    # Transportation and installation

    How to use refrigerator in a healthier way?

    # Daily use

    Why does the refrigerator need to sit for a few hours before it can be powered up and running after being transported home?

    # Transportation and installation

    How to use refrigerator correctly?

    # Daily use

    How to choose the refrigerator location?

    # Transportation and installation

    When the refrigerator is uneven or shaking, how to adjust the bottom foot of the refrigerator correctly?

    # Transportation and installation

    Can you place sundries on the top of the fridge?

    # Transportation and installation

    Do I have to stop using the refrigerator when I go out?

    # Daily use

    How should do when the door body of freezer closes lax?

    # Transportation and installation

    Why does the refrigerator make an abnormal "click" sound when it starts and stops?

    # Sound

    How to deal with excessive noise in refrigerator running process?

    # Sound

    Why does the inside of the refrigerator make a sound like "Bang-bang, boom"?

    # Sound

    Why does the inside of refrigerator make the sound of flowing water?

    # Sound

    Why is there a slight "buzz" inside the refrigerator?

    # Sound

    Why is there a whirring of the wind inside the refrigerator?

    # Sound

    Why does the refrigerator give out abnormal "di-di" alarm sound?

    # Sound

    Why is there an odor inside the refrigerator?

    # Smell

    Ways to prevent odor inside the refrigerator?

    # Smell

    Why doesn't the refrigerator work?

    # Cooling

    Why is there an odor in the back of the refrigerator?

    # Smell

    How to deal with the unsatisfactory refrigeration effect of refrigerator?

    # Cooling

    The refrigerating room is not cooling?

    # Cooling

    Why is there an odor at the bottom of the refrigerator?

    # Smell

    The freezer is not cooling?

    # Cooling

    Is it normal to have frost in the refrigerating room? How to deal with it?

    # Cooling

    Is it normal to have frost in the freezing room? How to deal with it?

    # Cooling

    Why is there dew on the outside of the refrigerator?

    # Cooling

    Why does the refrigerator not start after being connected to the power supply?

    # Operation

    Is it normal for the refrigerator to compress and run continuously for a long time? How to deal with it?

    # Operation

    Why does the refrigerator get hot in some places during operation?

    # Operation

    How to adjust and set the temperature inside the refrigerator?

    # Operation

    How to adjust and set the temperature inside the refrigerator?

    # Operation

    Why is the set temperature different from the temperature shown on the display?

    # Operation

    What is the cause of electric leakage in refrigerator?

    # Operation

    Does the main power switch trip frequently during the operation of the refrigerator?

    # Operation

    How to use the low temperature compensation switch? What does it do?

    # Operation

    What is the reason for the accumulation of water inside the refrigerator? How to deal with it?

    # Maintenance

    What is the cause of a small amount of leakage at the bottom of the refrigerator? How to deal with it?

    # Maintenance

    How to deal with the deformation of door gasket?

    # Maintenance

    Why is there water on the door gasket?

    # Maintenance

    Why is there water on the door gasket?

    # Maintenance

    How to deal with insufficient adsorption capacity of door gasket strip?

    # Maintenance

    How to deal with insufficient adsorption capacity of door gasket strip?

    # Maintenance

    How to deal with the sudden appearance of all kinds of warning codes on the refrigerator display?

    # Maintenance

    How to deal with the sudden appearance of all kinds of warning codes on the refrigerator display?

    # Maintenance

    Why should not stop using refrigerators in winter?

    # Useful knowledge

    Why should not stop using refrigerators in winter?

    # Useful knowledge

    What effect does child lock function have?

    # Useful knowledge

    What effect does child lock function have?

    # Useful knowledge

    Refrigerator climate type division?

    # Useful knowledge

    Refrigerator climate type division?

    # Useful knowledge

    The refrigerator is recommended to be connected to a separate line?

    # Useful knowledge

    The refrigerator is recommended to be connected to a separate line?

    # Useful knowledge

    How to clean the door gasket after using for a long time?

    # Maintenance

    Download

    Scope of Warranty

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    (parts and labour)

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    The following items are not covered under the product warranty: Plastic/glass attachments, bowels, hose, attachments such as feed valve joint, glass panel, evaporator pan, ice tray, shelves, filters valves, strainers, piping, etc.

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    6 months warranty for in-box accessories such as filters, flexible hose, all suction nozzle, extension pipes, etc and external parts such as casting control knobs/buttons, cables.

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    Compressor Warranty Period

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    6 years for Single Door and 10 years for Others. (Excluded labour, Transportation, Gas refilled or additional part)

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    Scope of Warranty

    \r\n

    (parts and labour)

    \r\n

     

    \r\n

    The following items are not covered under the product warranty: Plastic/glass attachments, bowels, hose, attachments such as feed valve joint, filters valves, strainers, piping, etc.

    \r\n

     

    \r\n

    6 months warranty for in-box accessories such as filters, flexible hose, all suction nozzle, extension pipes, etc and external parts such as casting control knobs/buttons, cables.

    \r\n

     

    \r\n

     

    \r\n

    Compressor Warranty Period 

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    10 years (Excluded labour, Transportation, Gas. refilled or additional part) 

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    Hotline: 1-800-81-0014

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    WhatsApp: +603-77336601

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    Monday - Friday: 9:00am - 6:00pm * Excluding public holidays

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    Support Language: English, Bahasa Melayu

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    For any service enquiries , you can contact us.

    \r\n

     

    \r\n

    service.my@suzhousun.com

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    Need more help?

    We're here for you, whether you are experiencing any issues or need product assistance.

    Hotline & WhatsApp

    Hotline: 1-800-81-0014

    WhatsApp: +603-77336601

    Monday - Friday: 9:00am - 6:00pm * Excluding public holidays

    Support Language: English, Bahasa Melayu

    Email

    For any service enquiries , you can contact us.

     

    service.my@suzhousun.com

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