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Freezer TCF-280FC | Chest Freezer
: TCF-280FC

Freezer TCF-280FC

Chest Freezer

FAQ

Filters

What to watch out for if you want to stop using the refrigerator?

# Daily use

How to use refrigerators to save energy?

# Daily use

How to move the refrigerator properly?

# Transportation and installation

How to use refrigerator in a healthier way?

# Daily use

Why does the refrigerator need to sit for a few hours before it can be powered up and running after being transported home?

# Transportation and installation

How to use refrigerator correctly?

# Daily use

How to choose the refrigerator location?

# Transportation and installation

When the refrigerator is uneven or shaking, how to adjust the bottom foot of the refrigerator correctly?

# Transportation and installation

Can you place sundries on the top of the fridge?

# Transportation and installation

Do I have to stop using the refrigerator when I go out?

# Daily use

How should do when the door body of freezer closes lax?

# Transportation and installation

Why does the refrigerator make an abnormal "click" sound when it starts and stops?

# Sound

How to deal with excessive noise in refrigerator running process?

# Sound

Why does the inside of the refrigerator make a sound like "Bang-bang, boom"?

# Sound

Why does the inside of refrigerator make the sound of flowing water?

# Sound

Why is there a slight "buzz" inside the refrigerator?

# Sound

Why is there a whirring of the wind inside the refrigerator?

# Sound

Why does the refrigerator give out abnormal "di-di" alarm sound?

# Sound

Why is there an odor inside the refrigerator?

# Smell

Ways to prevent odor inside the refrigerator?

# Smell

Why doesn't the refrigerator work?

# Cooling

Why is there an odor in the back of the refrigerator?

# Smell

How to deal with the unsatisfactory refrigeration effect of refrigerator?

# Cooling

The refrigerating room is not cooling?

# Cooling

Why is there an odor at the bottom of the refrigerator?

# Smell

The freezer is not cooling?

# Cooling

Is it normal to have frost in the refrigerating room? How to deal with it?

# Cooling

Is it normal to have frost in the freezing room? How to deal with it?

# Cooling

Why is there dew on the outside of the refrigerator?

# Cooling

Why does the refrigerator not start after being connected to the power supply?

# Operation

Is it normal for the refrigerator to compress and run continuously for a long time? How to deal with it?

# Operation

Why does the refrigerator get hot in some places during operation?

# Operation

How to adjust and set the temperature inside the refrigerator?

# Operation

How to adjust and set the temperature inside the refrigerator?

# Operation

Why is the set temperature different from the temperature shown on the display?

# Operation

What is the cause of electric leakage in refrigerator?

# Operation

Does the main power switch trip frequently during the operation of the refrigerator?

# Operation

How to use the low temperature compensation switch? What does it do?

# Operation

What is the reason for the accumulation of water inside the refrigerator? How to deal with it?

# Maintenance

What is the cause of a small amount of leakage at the bottom of the refrigerator? How to deal with it?

# Maintenance

How to deal with the deformation of door gasket?

# Maintenance

Why is there water on the door gasket?

# Maintenance

Why is there water on the door gasket?

# Maintenance

How to deal with insufficient adsorption capacity of door gasket strip?

# Maintenance

How to deal with insufficient adsorption capacity of door gasket strip?

# Maintenance

How to deal with the sudden appearance of all kinds of warning codes on the refrigerator display?

# Maintenance

How to deal with the sudden appearance of all kinds of warning codes on the refrigerator display?

# Maintenance

Why should not stop using refrigerators in winter?

# Useful knowledge

Why should not stop using refrigerators in winter?

# Useful knowledge

What effect does child lock function have?

# Useful knowledge

What effect does child lock function have?

# Useful knowledge

Refrigerator climate type division?

# Useful knowledge

Refrigerator climate type division?

# Useful knowledge

The refrigerator is recommended to be connected to a separate line?

# Useful knowledge

The refrigerator is recommended to be connected to a separate line?

# Useful knowledge

How to clean the door gasket after using for a long time?

# Maintenance

Download

Scope of Warranty

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(parts and labour)

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The following items are not covered under the product warranty: Plastic/glass attachments, bowels, hose, attachments such as feed valve joint, glass panel, evaporator pan, ice tray, shelves, filters valves, strainers, piping, etc.

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6 months warranty for in-box accessories such as filters, flexible hose, all suction nozzle, extension pipes, etc and external parts such as casting control knobs/buttons, cables.

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Compressor Warranty Period

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6 years for Single Door and 10 years for Others. (Excluded labour, Transportation, Gas refilled or additional part)

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Scope of Warranty

\r\n

(parts and labour)

\r\n

 

\r\n

The following items are not covered under the product warranty: Plastic/glass attachments, bowels, hose, attachments such as feed valve joint, filters valves, strainers, piping, etc.

\r\n

 

\r\n

6 months warranty for in-box accessories such as filters, flexible hose, all suction nozzle, extension pipes, etc and external parts such as casting control knobs/buttons, cables.

\r\n

 

\r\n

 

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Compressor Warranty Period 

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10 years (Excluded labour, Transportation, Gas. refilled or additional part) 

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Hotline: 1-800-81-0014

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WhatsApp: +603-77336601

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Monday - Friday: 9:00am - 6:00pm * Excluding public holidays

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Support Language: English, Bahasa Melayu

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For any service enquiries , you can contact us.

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service.my@suzhousun.com

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Need more help?

We're here for you, whether you are experiencing any issues or need product assistance.

Hotline & WhatsApp

Hotline: 1-800-81-0014

WhatsApp: +603-77336601

Monday - Friday: 9:00am - 6:00pm * Excluding public holidays

Support Language: English, Bahasa Melayu

Email

For any service enquiries , you can contact us.

 

service.my@suzhousun.com

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