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    31.5'' 2.0 Channel Soundbar | 6 Series
    : TS6110

    31.5'' 2.0 Channel Soundbar

    6 Series

    FAQ

    Filters

    Despite being connected to the TV via HDMI ARC, I am not able to increase or decrease the volume on the soundbar using TV remote.

    # Picture Quality/Sound Quality

    What is HDMI ARC?

    # Others

    Why are the audio and video out-of-sync when using the subwoofer?

    # Picture Quality/Sound Quality

    Why do I Lose my Wireless Connection with the subwoofer?

    # Connectivity

    Where should I put my wireless subwoofer?

    # Accessories

    What types of USB drives, drive formats or maximum drive sizes are supported?

    # Accessories

    How close do the subwoofer and soundbar need to be placed to keep a reliable wireless connection?

    # Connectivity

    How do I connect my TV to the soundbar wirelessly?

    # Connectivity

    How to correct a lip-sync problem?

    # Product Performance

    How can I stop my soundbar from turning off automatically?

    # Product Performance

    Why does my soundbar turn off by itself?

    # Product Performance

    After placing the soundbar in front of the TV, I am not able to control the TV.

    # Product Performance

    I have connected my soundbar to the TV via optical cable, but I don’t hear any sound.

    # Picture Quality/Sound Quality

    Can I wall mount the soundbar?

    # Others

    Can I connect additional surround sound speakers using the Bluetooth feature?

    # Accessories

    "Why do I Lose my Wireless Connection with the mobile streaming device (phone, laptop, tablet)? "

    # Connectivity

    How many optical cables do you need to connect if you don't want to use Bluetooth?

    # Connectivity

    How to fix the echo effect?

    # Picture Quality/Sound Quality

    Will this soundbar work with a HDTV that is not a smart TV?

    # Others

    Does this soundbar work with any TV?

    # Others

    Should I place my Soundbar below or above my TV?

    # Others

    Does this soundbar work with any TV?

    # Others

    How to fix the echo effect?

    # Picture Quality/Sound Quality

    What are the types of sound modes:

    # Others

    How do I get the best Wi-Fi connection?

    # Connectivity

    During pairing, what is the status indicated by the subwoofer LED?

    # First Steps

    If soundbar has no sound

    # Picture Quality/Sound Quality

    How to make my remote control function properly again

    # Accessories

    How to hear more clear sound

    # Picture Quality/Sound Quality

    How to find the Bluetooth name of this soundbar on my Bluetooth device

    # Connectivity

    How to connect to wifi and Google Home

    # Connectivity

    How to connect to wifi and AirPlay

    # Connectivity

    How do I find the Model Number and Serial Number on 尊龙凯时 Sound Bars

    # Others

    Why are the audio and video out-of-sync when using the subwoofer

    # Picture Quality/Sound Quality

    How to adjust the 尊龙凯时 Sound Bar volume using the TV Remote

    # Accessories

    Can I buy a separate Subwoofer to pair with my TS5 or TS7?

    # Accessories

    How to do a factory reset

    # Equipment use

    How to switch LED indicator of the subwoofer (when off)

    # Equipment use

    If soundbar has no power

    # Equipment use

    Download

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    Product Safety

    If you encounter any issues related to product safety while using product, we are here to help

    Social Media

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    We are closed during National Bank holidays.

     

    09:00h to 17:00h (Mon-Fri)

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